Privacy Policy

We collect the information you provide when you browse Ganzay, create an account, make a booking, contact support, subscribe to updates, or submit a form.

This may include your name, email address, phone number, nationality, booking details, traveler names, payment status, and any special requests you choose to share.

We use your information to process bookings, issue confirmations and vouchers, provide customer support, manage accounts, prevent fraud, improve our services, and send service-related messages.

Where permitted, we may also send travel offers or updates. You can opt out of promotional messages at any time.

Payment processing may be handled by secure third-party payment providers. Ganzay does not store complete card numbers on our servers.

We may share necessary booking details with operators, suppliers, payment processors, email providers, analytics services, and support tools so your booking can be fulfilled.

Ganzay may use cookies and similar technologies to keep the site working, remember preferences, measure performance, improve search and booking flows, and protect against misuse.

You can manage cookies through your browser settings, though some features may not work correctly if cookies are disabled.

We keep personal information only as long as needed for booking fulfillment, legal compliance, dispute handling, fraud prevention, accounting, and legitimate business operations.

When information is no longer needed, we delete, anonymize, or securely retain it according to applicable requirements.

You may request access, correction, deletion, or restriction of your personal information, subject to identity verification and applicable legal limits.

For privacy requests, contact us through the contact page or email info@ganzay.com.

We use reasonable technical and organizational safeguards to protect personal information. No online service can guarantee absolute security, but we work to reduce risk and respond quickly to issues.

We may update this Privacy Policy when our services, legal obligations, or operating practices change. The latest version will always be available on this page.